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We appreciate receiving feedback from patients. It is important that we understand how our patients really feel about the service and support they receive.
You might have some suggestions about how we could improve the level of service we provide patients.
We value this feedback because it can really make a difference to the level of care and support we provide our patients.
There are several ways you can provide feedback:
Your feedback will certainly not affect the level of your care. In fact, it often goes to improving the level of care for all our patients, including you.
It is important, and our Customer Services Manager will thoroughly investigate any concerns you might have and work hard to resolve them quickly.
As part of our Open Disclosure commitments, the Customer Services Manager will discuss them with you, to let you know what has been done.
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